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When to Hire Your First Operator and What to Look For
Know the exact financial and operational signals that tell you it is time to hire. Plus what actually matters in your first operator.
Read & watch
A closer look at how I think about decisions in a business, and what I’m working through in my own.
Articles, page 7
Systems and SOPs
What Systems Let a Business Grow Without the Owner Working More Hours?
What Systems Let a Business Grow Without the Owner Working More Hours? A business grows fast until it hits the ceiling of what one person can hold in their head and execute…
Delegation and Team
What Should I Fix First: My Offer, My Systems, or My Team?
What Should I Fix First: My Offer, My Systems, or My Team? Operators often hire before they have a repeatable process. They build systems around an offer nobody wants. Six months later,…
Business Building
What Is the Fastest Way to Validate a Business Offer Before Hiring or Scaling?
What Is the Fastest Way to Validate a Business Offer Before Hiring or Scaling? Operators often hire before they know if the offer actually works. They build infrastructure around something they have…
Delegation and Team
What Is the Best First Hire for a Business Owner Who Does Everything?
What Is the Best First Hire for a Business Owner Who Does Everything? Most business owners ask the wrong question. They search for a job title when they should be searching for…
CEO Mindset
What Does Exit Readiness Actually Mean for a Small Business Owner?
What Does Exit Readiness Actually Mean for a Small Business Owner? Exit readiness is the condition your business is in when a buyer, a partner, or a successor could take it over…
Delegation and Team
What CRM Setup Do Small Business Owners Need Before They Hire a Team?
What CRM Setup Do Small Business Owners Need Before They Hire a Team? Owners often hire first, then scramble to build a system the new person can actually run. Your CRM is…
Coaching Insights
What Business Coaching Offers Are Most Profitable for a Founder to Commit to First?
What Business Coaching Offers Are Most Profitable for a Founder to Commit to First? Most founders are committed to coaching before they are ready to absorb it. They buy a mastermind when…
CEO Mindset
What Are the Biggest Signs My Business Is Too Owner-Dependent?
What Are the Biggest Signs My Business Is Too Owner-Dependent? Your business should run without you. If it does not, you own a job with overhead. What most owners miss is the…
Coaching Insights
How Do I Know If I Should Niche Down My Business Coaching Offer?
How Do I Know If I Should Niche Down My Business Coaching Offer? The business is generating revenue, but the owner cannot repeat how. Every client feels like a different engagement. The…
Delegation and Team
Should I Hire a VA or an Operator First for My Business?
Should I Hire a VA or an Operator First for My Business? Most founders ask the wrong question. They ask “who should I hire first?” when the real question is “what problem…
Business Building
How to Get Your Business Ready for Sale Before You’re Ready to Exit
How to Get Your Business Ready for Sale Before You’re Ready to Exit Getting your business ready for sale comes down to four moves: document your processes, build a team that can…